Privacy Policy

Last Updated: 7th November 2023

 

1. Introduction

Welcome to Foli Hair Care (‘we’, ‘our’, or ‘us’). We are committed to protecting your privacy and ensuring that your personal information is handled with care and in compliance with applicable data protection laws. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your personal information when you visit our website or use our services.

By accessing or using our website and services, you consent to the practices described in this Privacy Policy.

 

 2. Information We Collect

2.1. Personal Information

We may collect the following types of personal information:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information (if applicable)
  • Account login credentials

    2.2. Non-Personal Information

     We may also collect non-personal information such as:

    • Browser information
    • Device information (e.g. IP address, operating system)
    • Cookies and similar tracking technologies
    • Website usage data
    • Demographic information (if voluntarily provided) 

     

    3. How We Use Your Information 

    We use your personal information for the following purposes:

    3.1. Provide Services: To provide you with the products and services you        request, including processing orders and transactions.

    3.2. Communication: To communicate with you, respond to your inquiries, and provide customer support.

    3.3. Marketing: To send you promotional materials and updates about our products and services if you have opted in to receive them.

    3.4. Personalisation: To personalise your experience on our website and recommend products based on your preferences.

    3.5. Analytics: To analyse and improve our website's performance and user experience.

    3.6. Legal Compliance: To comply with legal obligations and respond to lawful requests from government authorities.

     

    4. Information Sharing 

    We may share your personal information with:

    4.1. Service Providers: Third-party service providers who assist us in delivering our products and services, such as payment processors and shipping companies.

    4.2. Marketing Partners: Trusted marketing partners who help us with marketing and advertising campaigns, subject to your consent where required.

    4.3. Legal Compliance: When necessary, we may disclose your information to comply with legal obligations, protect our rights, or respond to legal requests.

     

    5. Your Choices 

    5.1. Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

    5.2. Cookies: Most web browsers allow you to control cookies through their settings. You can choose to block or delete cookies, but this may impact your user experience on our website.

     

    6. Data Security

    We implement reasonable security measures to protect your personal information from unauthorised access, disclosure, or alteration. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security. 

     

    7. Changes to this Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated policy will be posted on our website with the effective date.

     

    8. Contact Us

    If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at team@folihaircare.com.

     

    By using our website and services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. 

     

    Thank you for choosing Foli Hair Care.